Monday, December 1, 2008

Puttin' off the Ritz

[Dispatch from Philly] For the privilege of dining at Eric Rippert's (Le Bernardin, NYC) new 10 Arts restaurant in Philadelphia's Ritz-Carlton, you'll pay $18 to valet your car during dinner. Then, to add insult to injury, you'll be forced to stand in the Ritz's lobby guest check-in line to pay your valet bill before retrieving your wheels. No way to deal directly with the valets. 

This is the type of high-class customer service the Ritz Carlton chain is known for? Waiting 20+ minutes for the car after dinner lends an unpleasant post-meal aftertaste to an otherwise pleasant dining experience. Surely the geniuses at Ritz-Carlton could devise a better valet system. (Ted Scheffler)

1 comment:

  1. So, let me get this straight, I'm expecting to read a story of some significance here, and instead I read a go nowhere story about someone with money to burn apparently getting mad that after throwing so much money around, he had to wait for the servants to bring `round his carriage. I'm sure what was left out of this "article" was the part where he threw a temper tantrum like a spoiled child.


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